TQM CONSULTANTS SDN. BHD.
EMPOWERING INDIVIDUALS AND ORGANIZATIONS TO EXCEL
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Company Profile
TQM Consultants Sdn. Bhd. was incorporated in 1990. Since then, it has grown to become an internationally renowned consulting and training company in the areas of Total Quality Management, Organization Development, Management Development, Teaching and Learning, Graduate Employability and Personal Development.
To date, TQM Consultants Sdn. Bhd. has conducted more than 2000 in-house training programmes worldwide for private and public sector organizations across a variety of industries. It is registered with Pembangunan Sumber Manusia Berhad as an approved training provider. It is also registered with the Ministry of Finance (No. 357-00038120).
Hundreds of our delighted clients have rated us highly in terms of our comprehensive and well-written training materials; lively, clear and interactive presentation style; life-transforming sessions; good rapport with participants; open and honest communication; practical exercises; relevant work-related examples; and a positive impact on the work performance and behaviour of participating personnel.
To provide exemplary consultancy and training services in various fields, we have teamed up with leading associate partners which include the following:
• Asia Pacific University of Technology and Innovation (APU)
• Asia e University (AeU)
• Performance Development Consultants Sdn. Bhd.
Our Mission
Our primary mission is two-fold. First, we seek to empower individuals from within to optimize their potential and attain peak performance at work. Second, we will assist organizations to create and sustain the competitive edge in today’s highly competitive and globalized world. Towards attaining this twin mission, we will provide results-oriented, reliable, practical, and customized consultancy and training services that fully meet or exceed the requirements of our clients consistently.
Our Guiding Philosophy
We will provide consultancy and training services based upon proven theories and best practices.
We will diagnose the actual problems faced by our clients and not merely treat the symptoms.
We will provide services based on the unique training needs and problems faced by our clients.
We will always be objective and honest in dealing with our clients.
We will not undertake any assignment that is beyond our expertise.
Our instructional strategies will promote critical thinking and lifelong learning among participants.
How We Differ from Others
- We have developed the Building Blocks of Peak Performance and Enhancing Personal Quality Model which enable individuals to acquire the mindset and traits of peak performers and to attain peak performance at the workplace.
- We have also developed the Creating and Sustaining a High-Performance Organization Model based upon proven practices and the Systems Approach that can assist organizations in creating and maintaining the competitive edge.
- All our training programmes are learner-oriented and fully customized to meet the unique needs and realities of our client’s operating environment.
- We advise our clients as to what they need to hear and not what they like to hear.
- We provide free consultancy services on minor management problems faced by our regular clients.
- We have a proven track record in providing quality training and results-oriented consultancy services.
- We create a nurturing learning environment which brings out the best in people.
- Transfer of credits is available for certain of our training programmes with our partner universities’ academic programmes.
CEO and Principal Consultant : Dr. Ranjit Singh Malhi
Dr. Ranjit Singh Malhi is an internationally renowned consultant, trainer and a bestselling author in the areas of Total Quality Management, Management Development, Personal Development, Teaching and Learning, and Graduate Employability. He is a Senior Corporate Fellow with Asia e University and a Board Member of Laureate International University Malaysia.
He has devoted his professional life towards understanding why certain individuals and organizations are inclined to perform and succeed whereas many others simply fail. Dr. Ranjit has developed original and effective solutions for enhancing personal and organizational performance, combining a holistic approach with best practices. He is noted for his lively, participatory, practical and motivating training sessions.
Dr. Ranjit has contributed significantly towards new knowledge in the areas of personal quality, self-esteem, peak performance, management development and
graduate employability. He has formulated a practical model and blueprint for enhancing personal quality; developed the Empowering Cycle of High Self-Esteem which shows the reciprocal relationship between self-esteem and peak performance; identified the competencies of Malaysian high-performance managers and most admired attributes of Malaysian leaders; and identified the hiring criteria and soft skills sought by Malaysian employers in fresh graduates.
Based upon his expertise and commitment to the principles of self-esteem, Dr. Ranjit was appointed the Vice-President of the International Council for Self-Esteem in 2003, the first Asian to hold the position. He is described in the website of the American-based National Association for Self-Esteem as one of “the most influential movers and shakers in the area of self-esteem.”
Dr. Ranjit is the author of four bestsellers: Make Yourself Employable, Enhancing Managerial Performance, Enhancing Self-Esteem and Enhancing Personal Quality. The last two books have been published in Arabic by Jarir Book Store and are bestsellers in the Middle East. He has also published more than 150 articles on management and personal development, besides being a columnist for three of Malaysia’s leading newspapers.
Ranjit has a B.A. Hons. (Second Class Upper) in History from the University of Malaya, a Master of Public Administration degree from Syracuse University, USA and a PhD from Asia e University.